Title:  Enterprise Automation Expert

 ​​Requisition ID: 6992 
Grade: ISA-P3 
Country: Austria 
Duty Station: Vienna 
Category: International Consultant 
Type of Job Posting: Internal and External
Employment Type: NonStaff-Regular
Application Deadline: 17-Feb-2026, 11:59 PM (Vienna, Austria time)

Vacancy Announcement
TEMPORARY APPOINTMENT OF PROJECT PERSONNEL

Female candidates are encouraged to apply.

UNIDO welcomes applications from qualified persons with disabilities. Reasonable accommodation will be provided to applicants and employees with disabilities to support full participation in the recruitment process and in the performance of their duties.

ORGANIZATIONAL CONTEXT

The United Nations Industrial Development Organization (UNIDO) is the specialized agency of the United Nations that promotes industrial development for poverty reduction, inclusive globalization and environmental sustainability.  The mission UNIDO, as described in the Lima Declaration adopted at the fifteenth session of the UNIDO General Conference in 2013 as well as the Abu Dhabi Declaration adopted at the eighteenth session of UNIDO General Conference in 2019, is to promote and accelerate inclusive and sustainable industrial development (ISID) in Member States. The relevance of ISID as an integrated approach to all three pillars of sustainable development is recognized by the 2030 Agenda for Sustainable Development and the related Sustainable Development Goals (SDGs), which will frame United Nations and country efforts towards sustainable development. UNIDO’s mandate is fully recognized in SDG-9, which calls to “Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation”. The relevance of ISID, however, applies to a greater or lesser extent to all SDGs.

The medium-term programme framework (MTPF) is UNIDO’s core strategic document. As the Organization moves from the 2022–2025 cycle to the 2026–2029 MTPF, it sets a renewed vision to support Member States shape their industries for development. The new priorities include renewable and clean energy, sustainable access and climate action, ending hunger through innovation and local value addition, and fair and sustainable global and regional supply chains. Cross-cutting priorities focus on industrial and economic policy advice, skills development, fostering digitalization and artificial intelligence, gender equality and the empowerment of women, supporting youth, promoting cleaner production and circular economy, and leveraging private sector investment and development finance.

Each of these programmatic fields of activity contains a number of individual programmes, which are implemented in a holistic manner to achieve effective outcomes and impacts through UNIDO’s four enabling functions: (i) technical cooperation; (ii) analytical and research functions and policy advisory services; (iii) normative functions and standards and quality-related activities; and (iv) convening and partnerships for knowledge transfer, networking and industrial cooperation. Such core functions are carried out in Divisions/Offices in its Headquarters, Sub-regional Offices and Country Offices.

The Directorate of Corporate Services and Operations (COR), headed by a Managing Director, is responsible and accountable for the management of UNIDO’s human, financial and material resources, ensuring the capacity of the Organization to fulfil its mandate. The Directorate oversees a full range of corporate services to meet the support needs of the Organization, acts as a custodian for corporate management policies, and promotes a culture of cooperation, service orientation and corporate excellence throughout the Organization to deliver efficient and effective high-quality work and enable tangible impact on the ground to achieve ISID worldwide 

Under the supervision of the Managing Director of the Directorate of Corporate Services and Operations (COR) and in close coordination with other organizational entities within UNIDO, the Digitalization, Innovation, and TC Optimization Services (COR/DIT) focuses on enabling the Organization through innovative digital solutions and ensuring secure and efficient IT services. 

The position is located under COR/DIT/DIG. COR/DIT/DIG is responsible for the operationalization and implementation of IT and digitalization strategies and solutions, for setting and enforcing common IT standards and best practices at UNIDO and managing corporate IT services. The Unit, in close cooperation with relevant entities, shall ensure that applications and systems are implemented in an integrated, sustainable and secure manner. The Unit shall also provide added-value for the Organization based on cost-benefit considerations and deliver continuous improvement of the Organization’s IT operations. 

PROJECT CONTEXT

UNIDO is scaling and strengthening its use of enterprise automation to improve efficiency, reliability, and scalability of corporate processes, while ensuring appropriate governance, security, and auditability. 

A central element of this work is the operation and further development of UNIDO’s UiPath-based Robotic Process Automation (RPA) platform, used across multiple business units to automate transactional and data-processing activities. The platform is centrally managed by the Digitalization, Innovation, and TC Optimization Services (COR/DIT/DIG). 

The assignment focuses on stabilizing, professionalizing, and improving the UiPath RPA platform, establishing fit-for-purpose RPA governance and technical standards, and rebuilding internal automation capacity within UNIDO. This includes supporting business units in shaping valuable automation use cases and ensuring appropriate use of RPA alongside other automation or workflow solutions. 

The work is delivered under the responsibility of COR/DIT/DIG, in close collaboration with relevant stakeholders.

FUNCTIONAL RESPONSIBILITIES

Under the supervision of the Digitalization Lead (COR/DIT/DIG), the Enterprise Automation Expert (UiPath/RPA) will be responsible for the following: 

• Act as the primary technical authority and advisory reference for UNIDO’s UiPath-based RPA platform, including UiPath Orchestrator, attended and unattended robots, including complex-high-risk or cross-departmental automations. 

• Support stable, secure, and reliable platform operation, including incident resolution, troubleshooting, and performance improvements. 

• Design, review, and advise on automation solutions using appropriate approaches, including UI-based RPA, API-based automation, data-level integration, and file-based processing. 

• Assess when RPA is appropriate versus alternative automation or workflow solutions, considering sustainability, risk, and maintainability. 

• Design and operationalize pragmatic and lightweight RPA governance standards and technical guidelines, including development practices, access models, documentation requirements, and quality assurance mechanisms. 

• Perform automation-focused process analysis, challenging and refining processes prior to automation. 

• Provide hands-on support for complex or high-risk automations and production issues. 

• Coach junior colleagues and contribute to internal knowledge transfer and capacity building. 

• Maintain visibility over existing and planned automations, identifying opportunities for reuse, consolidation, and technical debt reduction. 

• Liaise with UiPath vendor support and external service providers, as required. 

• Document key technical decisions, standards, and implementation approaches to support sustainability. 

MINIMUM ORGANIZATIONAL REQUIREMENTS

Education: Advanced university degree (Master’s or equivalent) in Information Technology, Computer Science, Engineering, or a related field is desirable.

Alternatively, a first level university degree may be acceptable provided it is combined with additional 5 years of professional hand-on experience that is directly relevant to the expertise required by the specific assignment.

Technical and Functional Experience:

Required experience

• At least five (5) years of progressively responsible professional experience in enterprise automation or RPA, including design, delivery, and operation of production-grade automations. 
• Strong hands-on experience with UiPath, including UiPath Studio (advanced workflows, queues, exception handling), UiPath Orchestrator administration, and unattended automation in enterprise environments. 
• Proven experience designing automations using UI-based and non-UI-based approaches, including APIs, data-level integrations, and file-based automation. 
• Solid understanding of automation lifecycle management, including logging, traceability, auditability, and error handling. 
• Experience addressing security and operational considerations, including credential management and segregation of duties. 
• Demonstrated ability to work autonomously in environments with limited existing automation capacity or documentation. 
• Demonstrated ability to work effectively with non-technical stakeholders and business units. 

Desirable experience

• Experience designing or implementing RPA or automation governance frameworks in decentralized environments. 
• Experience working at the intersection of RPA and workflow, low-code, or integration platforms. 
• Experience performing process analysis in the context of automation initiatives. 
• Experience working in complex institutional, public-sector, or enterprise environments with strong governance and audit requirements. 

• Experience contributing to reusable automation components, standards, or reference patterns. 
• Experience with Agentic AI 

Languages: Fluency in written and spoken English is required. Fluency and/or working knowledge of another official UN language (Arabic, Chinese, French, Russian, or Spanish) is an asset.

REQUIRED COMPETENCIES

Core values:
WE LIVE AND ACT WITH INTEGRITY: work honestly, openly and impartially.

WE SHOW PROFESSIONALISM: work hard and competently in a committed and responsible manner.

WE RESPECT DIVERSITY: work together effectively, respectfully and inclusively, regardless of our differences in culture and perspective.

Key competencies:
WE FOCUS ON PEOPLE: cooperate to fully reach our potential –and this is true for our colleagues as well as our clients. Emotional intelligence and receptiveness are vital parts of our UNIDO identity.

WE FOCUS ON RESULTS AND RESPONSIBILITIES: focus on planning, organizing and managing our work effectively and efficiently. We are responsible and accountable for achieving our results and meeting our performance standards. This accountability does not end with our colleagues and supervisors, but we also owe it to those we serve and who have trusted us to contribute to a better, safer and healthier world.

WE COMMUNICATE AND EARN TRUST: communicate effectively with one another and build an environment of trust where we can all excel in our work.

WE THINK OUTSIDE THE BOX AND INNOVATE: To stay relevant, we continuously improve, support innovation, share our knowledge and skills, and learn from one another.

This appointment is limited to the specified project(s) only and does not carry any expectation of renewal.
Employees of UNIDO are expected at all times to uphold the highest standards of integrity, professionalism and respect for diversity, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for jobs at UNIDO.

All applications must be submitted online through the Online Recruitment System. Correspondence will be undertaken only with candidates who are being considered at an advanced phase of the selection process. Selected candidate(s) may be required to disclose to the Director General the nature and scope of financial and other personal interests and assets in respect of themselves, their spouses and dependents, under the procedures established by the Director General.

Visit the UNIDO website for details on how to apply: www.unido.org

NOTE: The Director General retains the discretion to make an appointment to this post at a lower level. 

Notice to applicants:
UNIDO does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. If you have received a solicitation for the payment of a fee, please disregard it. Vacant positions within UNIDO are advertised on the official UNIDO website. Should you have any questions concerning persons or companies claiming to be recruiting on behalf of UNIDO and requesting payment of a fee, please contact: recruitment@unido.org